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Features
Instant Chat Replies
Seamless support through every quick message
Unified Chat PanelSearch & FilterReal-Time Chat User NotificationsTeam Collaboration
Instant Chat Replies
Instant chat support that drives
Real-time conversions
Instant chat support that drives Real-time conversions
Instant chat replies provide real-time support, ensuring customers receive quick, accurate responses without delays.
Features
Streamline Conversations For
Simplify Campaign Support
Streamline Conversations For Simplify Campaign Support
Unified Chat Panel
- All conversations from customers, leads, and teams in a single, organized view.
- Handles replies from individuals, businesses, and automated bots alike.
- Easily track conversations with clear sender names and time-stamps.
- Instantly find chats by typing names, keywords, or message snippets.
- Search across all chats-customers, teams, or leads-without switching tabs.
- Instant updates as you type, with no lag or page reload.
Real-Time Chat
- Open and respond to messages without delays or page reloads.
- Minimal, distraction-free layout optimized for quick conversations.
- Easily track which messages have been seen or replied to.
- Collaborate instantly with teammates to resolve queries efficiently.
- Ensure relevant team members are looped into the right conversations.
- Exchange campaign info, templates, or updates directly in chat.
Features
Automate, engage, and collaborate
smarter business on WhatsApp
Automate, engage, and collaborate smarter business on WhatsApp
Bulk Messaging
- Automated Campaigns: Schedule and personalize messages using software.
- High Engagement: Especially via mobile channels like SMS and WhatsApp.
- Time-Efficient: Reach thousands of users in seconds.
- Wide Reach: Ideal for promotions, alerts, and updates.
Personalized Campaigns
- Customized Customer Experience: Show messages based on behavior, interests, and actions.
- Personalized Across Channels: Consistent personalization across WhatsApp.
- Action-Based Messaging: Send messages triggered by customer behavior or actions.
- Smart Use of Data: Leverage insights to improve future marketing efforts.
Multi-language Support
- Global Reach: Enables businesses to connect with a broader, international audience.
- Enhanced User Experience: Improves customer satisfaction and trust.
- Boosts Engagement & Conversion: Users engage more when content matches their language.
- Competitive Advantage: Stand out from competitors by offering multilingual support.
Contact Segmentation
- Divides contacts into targeted groups.
- Improves personalization & relevance of messages.
- Boosts engagement, conversions & customer satisfaction.
- Supports automation & real-time targeting.
- Enables efficient and focused marketing
- Helps in sending customized offers & communications
Frequently Asked Questions ?
Common Questions about
Instant chat replies
Common Questions about Instant chat replies
How do instant chat replies work?
Instant chat replies allow you to respond to incoming messages in real time without delays. As soon as a customer sends a message, it appears in your inbox, ready for an immediate response.
Can I use pre-defined templates for faster replies?
Yes! You can create and use saved reply templates for frequently asked questions. This helps maintain consistency and respond faster.
Can multiple team members respond to the same chat?
Yes. Multiple users can access and respond to a conversation, and typing indicators show who is actively replying to avoid duplication.
Are instant chat replies available on mobile devices?
Yes, the inbox and instant reply feature are fully responsive and work smoothly across desktop, tablet, and mobile devices.
Is there a way to assign chats to specific team members?
Yes. You can manually or automatically assign chats to specific team members for better workflow and accountability.
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