Official Partners
Follow Us
Features
Filter Replies
Smart Reply Handling for Every Conversation
Total RepliesAssigned RepliesNot Assigned RepliesInterested RepliesNot Interested RepliesExpired Replies
Filter Replies
Faster & focused communication
with smart reply filters
Faster & focused communication with smart reply filters
Manage all customer and lead replies in one place with smart categorization, assignment, and team collaboration tools.
Features
Campaign Conversations Seamlessly
Organized and Assigned
Campaign, Conversations, Seamlessly Organized and Assigned
Assigned Replies
- Filter replies by campaign to stay organized and focused.
- View all replies that are already assigned to team members
- Quickly locate a specific reply by searching the contact number.
Not Assigned Replies
- See all customer replies that haven’t been assigned to a team member yet.
- Easily select multiple rows using checkboxes for quick assignment.
- Sort the replies alphabetically or by number/message for faster access.
Interested Replies
- Displays replies from leads/customers who have shown interest, helping prioritize follow-up actions.
- Sort by Name or Last Message for efficient review.
- Easily select multiple entries for bulk assignment.
Not Interested Replies
- You can filter replies based on a selected campaign from the dropdown.
- Reassign replies to specific teams or team members.
- Click the Assign button to reallocate replies.
Expired Replies
- Dropdown to select a specific campaign and view only the expired replies related to it.
- Search by number to locate specific expired entries quickly.
- Reassign expired replies to a specific team or team member.
Frequently Asked Questions ?
Common Questions about
Filter replies
Common Questions about Filter replies
How can I filter replies by campaign?
To filter replies by campaign, use the “Select a campaign” dropdown located at the top of the Replies page. Selecting a campaign will display only the replies associated with that specific campaign.
Can I view replies based on their status?
Yes. You can use the left-hand sidebar to navigate between reply statuses:
Interested
Not Interested
Expired
Assigned
Not Assigned
Total Replies
Is there a search option to find specific replies?
Absolutely. Each reply category includes a search bar that allows you to locate replies by entering a phone number or relevant identifier.
How do I filter replies by team or team member?
While there isn’t a direct filter for teams, you can refer to the “Assigned To” column to see who a reply is assigned to. For better management, use the “Change Team” panel to assign or reassign replies based on your organizational structure.
Let's Retain customer generate leads, product sales powered by meta
All rights reserved © 2025 Geeky Digital Solutions Private Limited.