Bulkly Privacy Policy

Last Updated: July 4th, 2025

Website: https://bulkly.io

Introduction

At Bulkly, your privacy is important to us. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we protect it. By using our services, you agree to the collection and use of information in accordance with this policy.

“Bulkly” (“we”, “us”, or “our”) refers to the owners and operators of the Bulkly software platform.

“Personal Data” refers to any information that identifies or can be used to identify an individual.

What is Bulkly?

Bulkly is a WhatsApp Business CRM tool that is powered by Geeky Digital Solutions Pvt. Ltd and also WhatsApp Business communication platform offering tools such as Campaign & Bulk Messaging, Instant Chat Replies, Team Collaboration, WhatsApp Automation, and Filtered Response Management. Our platform helps startups, product-based businesses, service providers, and marketing agencies engage their audience more effectively on WhatsApp.

Data We Collect

Account and Profile Information

When you create an account, we collect your name, phone number, email address, company name, and other related information. This data is used to authenticate you, personalize your experience, and provide customer support.

Service Usage Data

We collect data on how you use our platform, including chat interactions, sent campaigns, automation rules, replies, team activity logs, and filter usage. This helps us monitor system performance, improve features, and detect misuse or bugs.

Third-Party Integration Data

If you connect your Bulkly account with external platforms (e.g., Google Sheets, Meta/Facebook Business, Shopify), we may access limited data as authorized by you, solely to support the intended functionality like campaign execution or contact syncing.

Communication Data

If you contact us for support, demo requests, or inquiries, we may collect your name, phone, email, and message history to assist and improve our services.

How We Use Your Data

We use your data for the following purposes:

• Delivering and managing our software features
• Customizing your user experience
• Monitoring performance and improving features
• Communicating updates, offers, and service announcements
• Providing technical support and troubleshooting
• Processing payments for paid plans

Note: We do not sell your data to third-party marketing vendors.

Third-Party Services

We use secure, trusted third-party services to support various Bulkly functions. These services may include:

• Authentication & Cloud APIs (Google, Meta/Facebook)
• Payment Processors (e.g., Stripe or Razorpay)
• Analytics Tools (e.g., Google Analytics)

Each third-party provider has its own privacy practices. Please refer to their policies to understand how your data may be handled by them.

Cookies and Tracking Technologies

Bulkly uses cookies and similar technologies to enhance user experience, track site usage, and store session data.

These cookies may be:

• Session Cookies: Deleted when the browser is closed
• Persistent Cookies: Retained for future visits

You can manage or disable cookies in your browser settings.

Mobile App Permissions

If you use the Bulkly mobile app, we may request access to:

• Contacts: For selecting WhatsApp recipients easily
• Camera and Media Files: For uploading images, videos, or files into campaigns or chat replies

This data is used only to provide app functionality and is never shared without your consent.

Data Security

We follow industry best practices to safeguard your data. Data is stored in encrypted, secure cloud environments. Access is restricted to authorized personnel only.

Data Retention and Deletion

We retain your data as long as your account is active or as necessary to fulfill our services. You may request deletion of your data by emailing: info@bulkly.io

After account deletion:

• All contact, campaign, and chat data is permanently removed from our systems
• We may retain some minimal information for legal, audit, or anti-fraud purposes

Children’s Privacy

Bulkly is not designed for individuals under the age of 16. We do not knowingly collect data from children. If you believe a minor has submitted personal data, please contact us for immediate deletion.

Your Data Rights

As a user, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain data uses (e.g., marketing)
• Withdraw consent for data processing

To exercise these rights, email info@bulkly.io

Changes to This Policy

We may update this Privacy Policy periodically to reflect service changes or regulatory requirements. We will notify users of significant changes via email or in-app notifications.

Continued use of our services after such updates implies your acceptance of the revised terms.

Contact Us

If you have any questions, feedback, or data-related concerns, you can reach us through the following channels:

Phone Number : +91-8096870777

Email : info@bulkly.io