WhatsApp Commerce enables businesses to sell products directly through chat, offering real-time support, seamless ordering, secure payments, and personalized experiences β all within a familiar, easy-to-use messaging platform for enhanced customer engagement.
WhatsApp Commerce allows businesses to sell products and interact with customers directly through WhatsApp using catalogs, carts, and automated messaging.
Customers can browse your product catalog, ask questions, add items to a cart, and place ordersβall within the WhatsApp chat interface.
No, a website is not mandatory. You can operate entirely through your WhatsApp Business account with a product catalog and order system.
Yes, you can share payment links or integrate with payment gateways using third-party platforms to accept payments within chats.
Yes, using WhatsApp API or platforms like Interakt, you can set up chatbots to handle FAQs, order confirmations, and updates.
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